Designs

Empty state

Select files to upload. Disable files that aren't supported.

Documents uploaded

Bulk select files to AI generate work instructions

Processing in the background

Processing files

Generated Drafts - Click draft to view document

Learnings & Results

For video -> work instruction

The loud environment of these manufacturing facilities caused errors in the AI generated documents. We were using AWS transcribe to get text from the video. AWS had trouble transcribing text when there was a lot of background noise.


For PDF, DOCX, PPTX -> work instruction

There were even more variables with non-video files. Trying to break down regular documents into Dozuki format caused a lot of issues in the beginning, so the team decided to ship video to work instruction first to test our proof of concept.

Introduction

One of our big goals for the product team was to reduce the time for enterprise customers to get onboarded. The current process took over 9 months.

Problems

Customers had 1000s of existing paper documents and legacy media files that they operate and train employees from. Turning this into Dozuki documents took over 9 months to get them fully created.


Manual Creation of Documents - Customer support team had a division to turn customer's PDFs, word docs, and other documents into Dozuki documents.

Opportunities

User opportunities (Why do users care?)

Reduce the time creating converting documents into Dozuki for efficiency and productivity.

Business Opportunities (What's in it for Dozuki?)

Faster onboarding time meant customers start getting value out of Dozuki and reduce the time to upsell customers.

Document Conversion Flows

Upload file -> Generate Doc

AI Document Creation

Turning videos and other freeform files into Dozuki formatted work instructions

Impact

Reduced onboarding time by 3 months


+$500k ARR

Role / Team

Product Design


0 -> 1 feature


Me + PM + 4 Engineers

Timeline

2 weeks research


1 week of design

Full case study available during portfolio presentation